Qual é a ferramenta utilizada para monitorar o desempenho de um processo com saídas frequentes, ou seja, que deve fornecer o retrato sobre determinado processo em marcha?

É correto afirmar que a redação participativa dos procedimentos-padrões operacionais é um processo de educação e treinamento que envolve:

A adoção de uma política de seguimento da demanda pode perfeitamente favorecer os custos baixos, porém poderá penalizar o(a):

What is the superlative form of the following adjectives “hot – young – bad – easy”?

Choose the best alternative to complete the question below: Which animal do you like , tigers or lions?

TEXT I

AMERICAN INDIANS

The ancestors of today’s Indians once had the whole of North America for their hunting grounds. They were descendants of migrants who crossed over from Asia at least before the last ice age ended, about eleven thousand years ago. A land bridge probably existed where Bering Strait is now. The Indians who stayed north of Mexico roamed the continent’s green forests and swift rivers at will. Then came the white man. Slowly, irrevocably, the Indian was driven from his land. Long, painful years of adjustment followed, during which attempts were made to pay the Indian for his losses, and some Indians tried to fit into the white man’s society.

Both the American and Canadian governments set aside for the Indians tracts of land called reservation or reserves. There the Indians could pursue their traditional pattern of living without interference. At the same time the governments provided the reservations with roads, schools, doctors, hospital service, often farming advisers and social workers. Funds were also available to help some Indians obtain a college education.

(Lands and Peoples –the world in color, New York: Grolier Incorporated, 1970, vol 6, p.17)

According to the text, the Indians:

Choose the alternative that best completes the dialogue below.

A. different types of penguins inhabit the South Pole?

B. I don’t know. Ten, maybe.

A. No, fifteen. And tall can they grow?

B. I have no idea. One meter?

A. That’s right. do they leave the South Pole?

B. Probably in winter. A. Excellent.

B. are you asking me all these questions?

A. Because I want to see if you did your homework!

TEXT I

AMERICAN INDIANS

The ancestors of today’s Indians once had the whole of North America for their hunting grounds. They were descendants of migrants who crossed over from Asia at least before the last ice age ended, about eleven thousand years ago. A land bridge probably existed where Bering Strait is now. The Indians who stayed north of Mexico roamed the continent’s green forests and swift rivers at will. Then came the white man. Slowly, irrevocably, the Indian was driven from his land. Long, painful years of adjustment followed, during which attempts were made to pay the Indian for his losses, and some Indians tried to fit into the white man’s society.

Both the American and Canadian governments set aside for the Indians tracts of land called reservation or reserves. There the Indians could pursue their traditional pattern of living without interference. At the same time the governments provided the reservations with roads, schools, doctors, hospital service, often farming advisers and social workers. Funds were also available to help some Indians obtain a college education.

(Lands and Peoples –the world in color, New York: Grolier Incorporated, 1970, vol 6, p.17)

On text, the word “pursue” means:

Which alternative best completes the dialogue below: A. do you do? B. I am a student. A. do you go to school? B. I am studying law UFRJ. A. do you like it? B. I like it very much, it is a great course.

Choose the answer that appropriately completes the sentence:

“Maria wants to talk to me but I don’t want to talk to .”