TEXTO 1 Self-concept, social anxiety, and interpersonal perception skills

PARÁGRAFO1

(1) Thus, one would expect that socially anxious people would have difficulty in interactions involving a careful reading of the social environment, combined with appropriate responses to that environment. (2) Social anxiety influences social behavior, information processing, and the self concept. (3) This study adds to an understanding of social anxiety by focusing on the role it plays in social information processing. (4) Cognitive aspects of social anxiety include anxious thoughts and worries, especially in situations calling upon social skills (Crozier, 1979). Anxious self-preoccupation often arouses negative emotions that interfere with information processing (Sarason & Sarason, 1986). (5) One of the critical aspects of social interaction is nonverbal behavior—those behavioral cues that require close attention and skill in decoding (Costanzo & Archer, 1989). (6) Socially anxious people have been shown to have lower self-esteem, nervous behaviors, loneliness, and self preoccupation (Cheek, 1979).

As teams become more global and culturally diverse, the chances are that managers will increasingly be faced with the challenge of getting the best from teams where at least one person is nominally an "outsider". Research from Career Innovation has argued that managers of the future are going to be managing crosscultural, disparate and multi-lingual teams across wide geographical boundaries and timezones, yet few management teams are prepared for this or fully understand the team-working challenges this new reality is likely to bring.