Magna Concursos

Foram encontradas 120 questões.

3944089 Ano: 2025
Disciplina: TI - Sistemas Operacionais
Banca: QUADRIX
Orgão: CRO-SP
Provas:

Acerca do gerenciamento de incidentes e problemas, da resolução de problemas em segundo nível e dos acordos SLA (Service Level Agreement) e OLA (Operational Level Agreement), julgue o item a seguir.

Um SLA bem definido deve conter, além dos níveis de serviço esperados, as responsabilidades do cliente e do provedor de serviço, penalidades por não conformidade e métricas de monitoramento.
 

Provas

Questão presente nas seguintes provas
3944088 Ano: 2025
Disciplina: TI - Sistemas Operacionais
Banca: QUADRIX
Orgão: CRO-SP
Provas:

Acerca do gerenciamento de incidentes e problemas, da resolução de problemas em segundo nível e dos acordos SLA (Service Level Agreement) e OLA (Operational Level Agreement), julgue o item a seguir.

O OLA é um acordo estabelecido entre o provedor de serviço de TI e o cliente externo para definir expectativas de entrega e níveis de qualidade de serviço.
 

Provas

Questão presente nas seguintes provas
3944087 Ano: 2025
Disciplina: TI - Sistemas Operacionais
Banca: QUADRIX
Orgão: CRO-SP
Provas:

Acerca do gerenciamento de incidentes e problemas, da resolução de problemas em segundo nível e dos acordos SLA (Service Level Agreement) e OLA (Operational Level Agreement), julgue o item a seguir.

Em ambientes corporativos, o segundo nível de suporte atua como responsável por tarefas que envolvem reconfiguração de sistemas, reinstalações e análises de logs, enquanto o primeiro nível mantém foco no atendimento direto ao usuário final.
 

Provas

Questão presente nas seguintes provas
3944086 Ano: 2025
Disciplina: TI - Gestão e Governança de TI
Banca: QUADRIX
Orgão: CRO-SP
Provas:

Acerca do gerenciamento de incidentes e problemas, da resolução de problemas em segundo nível e dos acordos SLA (Service Level Agreement) e OLA (Operational Level Agreement), julgue o item a seguir.

O gerenciamento de incidentes, conforme o ITIL 4, pode ser conduzido sem a necessidade de registro formal do incidente, desde que o serviço seja restaurado com sucesso.
 

Provas

Questão presente nas seguintes provas
3944085 Ano: 2025
Disciplina: TI - Sistemas Operacionais
Banca: QUADRIX
Orgão: CRO-SP
Provas:

Acerca do gerenciamento de incidentes e problemas, da resolução de problemas em segundo nível e dos acordos SLA (Service Level Agreement) e OLA (Operational Level Agreement), julgue o item a seguir.

O gerenciamento de problemas pode ser acionado sem a existência de incidentes registrados, como forma preventiva para antecipar falhas potenciais no ambiente de TI.

 

Provas

Questão presente nas seguintes provas
3944084 Ano: 2025
Disciplina: Inglês (Língua Inglesa)
Banca: QUADRIX
Orgão: CRO-SP

In today’s IT-enabled world, a good systems engineer, or administrator for that matter, is one of the lynchpins of any enterprise because they ensure technology works as it is intended. They ensure all systems in an organization work well together. They are responsible for streamlining those systems, but also developing and implementing new technology. They are also the ones that are called upon when there are problems.

An IT systems engineer develops, tests, implements, and evaluates software, servers, network computers, workstations, and more. They develop and implement new software, improve existing processes, upgrade hardware, and do whatever else is necessary to ensure that the organization is streamlined and functional that can meet the business needs. Systems engineers are generally very knowledgeable in mathematical analysis, computer science, and engineering.

Systems engineers understand technology beyond merely engineering it. They understand the role it plays in the larger picture of the organization’s and the individual’s ultimate objectives. In terms of the actual job description, some of the responsibilities of a systems engineer may include, but not be limited to:

• Installing and configuring hardware and software

• Managing servers

• Setting up workstations and accounts

• Maintaining and operating systems

• Troubleshooting

• Ensuring security

• Upgrading systems

• Training staff and customers on new technology

Different companies will have differing requirements in terms of their systems, which means that a systems engineer’s day-to-day duties might differ significantly from one organization to another. For example, a manufacturing firm might require unique inventory tracking systems. On the other hand, a cybersecurity firm might require their systems engineer to consult with clients on hardware necessary to support the security system being developed. Therefore, a systems engineer might also consult with clients on what the right software and/ or hardware they need to make certain that their IT system meets their requirements. They might also have direct involvement in the purchasing, installation, testing, and implementation of a project.

Systems Engineers will also evaluate the existing infrastructure to determine how effective it is and advise on how scalable said infrastructure is. Of course, they will also be responsible for resolving any problems that occur when the system is being used. As the Internet now plays a massive role in most companies’ operations, a systems engineer will also review and recommend security measures that will allow the enterprise to operate online safely.

In other words, without a good IT systems engineer, an organization is likely to crumble like a tower of cards when one removes the vital foundation.

Internet: <medium.com> (adapted).

According to the text, judge the following item.

In the last line, the author states that IT systems work the same as a tower of cards.

 

Provas

Questão presente nas seguintes provas
3944083 Ano: 2025
Disciplina: Inglês (Língua Inglesa)
Banca: QUADRIX
Orgão: CRO-SP

In today’s IT-enabled world, a good systems engineer, or administrator for that matter, is one of the lynchpins of any enterprise because they ensure technology works as it is intended. They ensure all systems in an organization work well together. They are responsible for streamlining those systems, but also developing and implementing new technology. They are also the ones that are called upon when there are problems.

An IT systems engineer develops, tests, implements, and evaluates software, servers, network computers, workstations, and more. They develop and implement new software, improve existing processes, upgrade hardware, and do whatever else is necessary to ensure that the organization is streamlined and functional that can meet the business needs. Systems engineers are generally very knowledgeable in mathematical analysis, computer science, and engineering.

Systems engineers understand technology beyond merely engineering it. They understand the role it plays in the larger picture of the organization’s and the individual’s ultimate objectives. In terms of the actual job description, some of the responsibilities of a systems engineer may include, but not be limited to:

• Installing and configuring hardware and software

• Managing servers

• Setting up workstations and accounts

• Maintaining and operating systems

• Troubleshooting

• Ensuring security

• Upgrading systems

• Training staff and customers on new technology

Different companies will have differing requirements in terms of their systems, which means that a systems engineer’s day-to-day duties might differ significantly from one organization to another. For example, a manufacturing firm might require unique inventory tracking systems. On the other hand, a cybersecurity firm might require their systems engineer to consult with clients on hardware necessary to support the security system being developed. Therefore, a systems engineer might also consult with clients on what the right software and/ or hardware they need to make certain that their IT system meets their requirements. They might also have direct involvement in the purchasing, installation, testing, and implementation of a project.

Systems Engineers will also evaluate the existing infrastructure to determine how effective it is and advise on how scalable said infrastructure is. Of course, they will also be responsible for resolving any problems that occur when the system is being used. As the Internet now plays a massive role in most companies’ operations, a systems engineer will also review and recommend security measures that will allow the enterprise to operate online safely.

In other words, without a good IT systems engineer, an organization is likely to crumble like a tower of cards when one removes the vital foundation.

Internet: <medium.com> (adapted).

According to the text, judge the following item.

In the extract “they develop and implement new software, improve existing processes”, the verb “improve” can be changed to enhance.

 

Provas

Questão presente nas seguintes provas
3944082 Ano: 2025
Disciplina: Inglês (Língua Inglesa)
Banca: QUADRIX
Orgão: CRO-SP

In today’s IT-enabled world, a good systems engineer, or administrator for that matter, is one of the lynchpins of any enterprise because they ensure technology works as it is intended. They ensure all systems in an organization work well together. They are responsible for streamlining those systems, but also developing and implementing new technology. They are also the ones that are called upon when there are problems.

An IT systems engineer develops, tests, implements, and evaluates software, servers, network computers, workstations, and more. They develop and implement new software, improve existing processes, upgrade hardware, and do whatever else is necessary to ensure that the organization is streamlined and functional that can meet the business needs. Systems engineers are generally very knowledgeable in mathematical analysis, computer science, and engineering.

Systems engineers understand technology beyond merely engineering it. They understand the role it plays in the larger picture of the organization’s and the individual’s ultimate objectives. In terms of the actual job description, some of the responsibilities of a systems engineer may include, but not be limited to:

• Installing and configuring hardware and software

• Managing servers

• Setting up workstations and accounts

• Maintaining and operating systems

• Troubleshooting

• Ensuring security

• Upgrading systems

• Training staff and customers on new technology

Different companies will have differing requirements in terms of their systems, which means that a systems engineer’s day-to-day duties might differ significantly from one organization to another. For example, a manufacturing firm might require unique inventory tracking systems. On the other hand, a cybersecurity firm might require their systems engineer to consult with clients on hardware necessary to support the security system being developed. Therefore, a systems engineer might also consult with clients on what the right software and/ or hardware they need to make certain that their IT system meets their requirements. They might also have direct involvement in the purchasing, installation, testing, and implementation of a project.

Systems Engineers will also evaluate the existing infrastructure to determine how effective it is and advise on how scalable said infrastructure is. Of course, they will also be responsible for resolving any problems that occur when the system is being used. As the Internet now plays a massive role in most companies’ operations, a systems engineer will also review and recommend security measures that will allow the enterprise to operate online safely.

In other words, without a good IT systems engineer, an organization is likely to crumble like a tower of cards when one removes the vital foundation.

Internet: <medium.com> (adapted).

According to the text, judge the following item.

System engineers must solve all problems in a given system.

 

Provas

Questão presente nas seguintes provas
3944081 Ano: 2025
Disciplina: Inglês (Língua Inglesa)
Banca: QUADRIX
Orgão: CRO-SP

In today’s IT-enabled world, a good systems engineer, or administrator for that matter, is one of the lynchpins of any enterprise because they ensure technology works as it is intended. They ensure all systems in an organization work well together. They are responsible for streamlining those systems, but also developing and implementing new technology. They are also the ones that are called upon when there are problems.

An IT systems engineer develops, tests, implements, and evaluates software, servers, network computers, workstations, and more. They develop and implement new software, improve existing processes, upgrade hardware, and do whatever else is necessary to ensure that the organization is streamlined and functional that can meet the business needs. Systems engineers are generally very knowledgeable in mathematical analysis, computer science, and engineering.

Systems engineers understand technology beyond merely engineering it. They understand the role it plays in the larger picture of the organization’s and the individual’s ultimate objectives. In terms of the actual job description, some of the responsibilities of a systems engineer may include, but not be limited to:

• Installing and configuring hardware and software

• Managing servers

• Setting up workstations and accounts

• Maintaining and operating systems

• Troubleshooting

• Ensuring security

• Upgrading systems

• Training staff and customers on new technology

Different companies will have differing requirements in terms of their systems, which means that a systems engineer’s day-to-day duties might differ significantly from one organization to another. For example, a manufacturing firm might require unique inventory tracking systems. On the other hand, a cybersecurity firm might require their systems engineer to consult with clients on hardware necessary to support the security system being developed. Therefore, a systems engineer might also consult with clients on what the right software and/ or hardware they need to make certain that their IT system meets their requirements. They might also have direct involvement in the purchasing, installation, testing, and implementation of a project.

Systems Engineers will also evaluate the existing infrastructure to determine how effective it is and advise on how scalable said infrastructure is. Of course, they will also be responsible for resolving any problems that occur when the system is being used. As the Internet now plays a massive role in most companies’ operations, a systems engineer will also review and recommend security measures that will allow the enterprise to operate online safely.

In other words, without a good IT systems engineer, an organization is likely to crumble like a tower of cards when one removes the vital foundation.

Internet: <medium.com> (adapted).

According to the text, judge the following item.

In the text, systems engineer and administrator have the same meaning.

 

Provas

Questão presente nas seguintes provas
3944080 Ano: 2025
Disciplina: Inglês (Língua Inglesa)
Banca: QUADRIX
Orgão: CRO-SP

In today’s IT-enabled world, a good systems engineer, or administrator for that matter, is one of the lynchpins of any enterprise because they ensure technology works as it is intended. They ensure all systems in an organization work well together. They are responsible for streamlining those systems, but also developing and implementing new technology. They are also the ones that are called upon when there are problems.

An IT systems engineer develops, tests, implements, and evaluates software, servers, network computers, workstations, and more. They develop and implement new software, improve existing processes, upgrade hardware, and do whatever else is necessary to ensure that the organization is streamlined and functional that can meet the business needs. Systems engineers are generally very knowledgeable in mathematical analysis, computer science, and engineering.

Systems engineers understand technology beyond merely engineering it. They understand the role it plays in the larger picture of the organization’s and the individual’s ultimate objectives. In terms of the actual job description, some of the responsibilities of a systems engineer may include, but not be limited to:

• Installing and configuring hardware and software

• Managing servers

• Setting up workstations and accounts

• Maintaining and operating systems

• Troubleshooting

• Ensuring security

• Upgrading systems

• Training staff and customers on new technology

Different companies will have differing requirements in terms of their systems, which means that a systems engineer’s day-to-day duties might differ significantly from one organization to another. For example, a manufacturing firm might require unique inventory tracking systems. On the other hand, a cybersecurity firm might require their systems engineer to consult with clients on hardware necessary to support the security system being developed. Therefore, a systems engineer might also consult with clients on what the right software and/ or hardware they need to make certain that their IT system meets their requirements. They might also have direct involvement in the purchasing, installation, testing, and implementation of a project.

Systems Engineers will also evaluate the existing infrastructure to determine how effective it is and advise on how scalable said infrastructure is. Of course, they will also be responsible for resolving any problems that occur when the system is being used. As the Internet now plays a massive role in most companies’ operations, a systems engineer will also review and recommend security measures that will allow the enterprise to operate online safely.

In other words, without a good IT systems engineer, an organization is likely to crumble like a tower of cards when one removes the vital foundation.

Internet: <medium.com> (adapted).

According to the text, judge the following item.

Troubleshooting is a matter of math problems found in software design.

 

Provas

Questão presente nas seguintes provas