Foram encontradas 1.140 questões.
Julgue o item que se segue, acerca da gestão da qualidade.
Uma poltrona vazia em um voo ou um quarto desocupado em um hotel. Caracterizam situações, em que se perde a oportunidade de prestar o serviço. A característica dos serviços que aborda essas perdas de oportunidade é a perecibilidade.
Provas
Questão presente nas seguintes provas
Aviation safety regulation
within a European framework
within a European framework
The role of the CAA’s Safety Regulation Group is to develop our UK world-class aviation safety environment, in partnership with industry, by driving continuous improvements in aviation safety in the UK and, in partnership with the European Aviation Safety Agency (EASA), across Europe.
The European Community established EASA in 2003 with the legal competence to be the rulemaking and standard setting organisation for all aviation safety regulation on behalf of its member states. The agency is now actively undertaking the tasks of aircraft and product certification, and it has responsibility for the rules related to the design and maintenance of aircraft products and parts, plus setting standards for those organisations involved in design, production and maintenance of these products and parts. Arrangements for further expansion of the Agency’s rulemaking role are advancing apace and the detailed Implementing Rules for aircraft operations and flight crew licensing are expected to be completed during 2009. Similarly, work has begun on developing draft (high level) Essential Requirements to cover air traffic management and aerodrome activities, and this is expected to be the third and final major phase of the transition to a coherent European rulemaking body for aviation safety regulation.
Internet: <www.caa.co.uk> (adapted).
Judge the following item, about the ideas and the structure of the text above.
Flight crew licensing is awaited to be ended in 2009.
Provas
Questão presente nas seguintes provas
Julgue o item que se segue, acerca da gestão da qualidade.
Na dimensão da qualidade em serviços, confiabilidade é a disposição para auxiliar os clientes e fornecer o serviço prontamente.
Provas
Questão presente nas seguintes provas
Aviation safety regulation
within a European framework
within a European framework
The role of the CAA’s Safety Regulation Group is to develop our UK world-class aviation safety environment, in partnership with industry, by driving continuous improvements in aviation safety in the UK and, in partnership with the European Aviation Safety Agency (EASA), across Europe.
The European Community established EASA in 2003 with the legal competence to be the rulemaking and standard setting organisation for all aviation safety regulation on behalf of its member states. The agency is now actively undertaking the tasks of aircraft and product certification, and it has responsibility for the rules related to the design and maintenance of aircraft products and parts, plus setting standards for those organisations involved in design, production and maintenance of these products and parts. Arrangements for further expansion of the Agency’s rulemaking role are advancing apace and the detailed Implementing Rules for aircraft operations and flight crew licensing are expected to be completed during 2009. Similarly, work has begun on developing draft (high level) Essential Requirements to cover air traffic management and aerodrome activities, and this is expected to be the third and final major phase of the transition to a coherent European rulemaking body for aviation safety regulation.
Internet: <www.caa.co.uk> (adapted).
Judge the following item, about the ideas and the structure of the text above.
Organizations dealing with aircraft products are to reach the standards defined by EASA.
Provas
Questão presente nas seguintes provas
Julgue o item que se segue, acerca da gestão da qualidade.
A ferramenta mais indicada para apresentar cada uma das atividades ou tarefas requeridas na produção de um produto ou prestação de um serviço é o histograma.
Provas
Questão presente nas seguintes provas
Aviation safety regulation
within a European framework
within a European framework
The role of the CAA’s Safety Regulation Group is to develop our UK world-class aviation safety environment, in partnership with industry, by driving continuous improvements in aviation safety in the UK and, in partnership with the European Aviation Safety Agency (EASA), across Europe.
The European Community established EASA in 2003 with the legal competence to be the rulemaking and standard setting organisation for all aviation safety regulation on behalf of its member states. The agency is now actively undertaking the tasks of aircraft and product certification, and it has responsibility for the rules related to the design and maintenance of aircraft products and parts, plus setting standards for those organisations involved in design, production and maintenance of these products and parts. Arrangements for further expansion of the Agency’s rulemaking role are advancing apace and the detailed Implementing Rules for aircraft operations and flight crew licensing are expected to be completed during 2009. Similarly, work has begun on developing draft (high level) Essential Requirements to cover air traffic management and aerodrome activities, and this is expected to be the third and final major phase of the transition to a coherent European rulemaking body for aviation safety regulation.
Internet: <www.caa.co.uk> (adapted).
Judge the following item, about the ideas and the structure of the text above.
EASA is responsible for the design and maintenance of aircraft products.
Provas
Questão presente nas seguintes provas
Julgue o item que se segue, acerca da gestão da qualidade.
O QFD, desdobramento da função qualidade, é um método que traduz as necessidades do cliente em especificações de projeto de um produto.
Provas
Questão presente nas seguintes provas
Aviation safety regulation
within a European framework
within a European framework
The role of the CAA’s Safety Regulation Group is to develop our UK world-class aviation safety environment, in partnership with industry, by driving continuous improvements in aviation safety in the UK and, in partnership with the European Aviation Safety Agency (EASA), across Europe.
The European Community established EASA in 2003 with the legal competence to be the rulemaking and standard setting organisation for all aviation safety regulation on behalf of its member states. The agency is now actively undertaking the tasks of aircraft and product certification, and it has responsibility for the rules related to the design and maintenance of aircraft products and parts, plus setting standards for those organisations involved in design, production and maintenance of these products and parts. Arrangements for further expansion of the Agency’s rulemaking role are advancing apace and the detailed Implementing Rules for aircraft operations and flight crew licensing are expected to be completed during 2009. Similarly, work has begun on developing draft (high level) Essential Requirements to cover air traffic management and aerodrome activities, and this is expected to be the third and final major phase of the transition to a coherent European rulemaking body for aviation safety regulation.
Internet: <www.caa.co.uk> (adapted).
Judge the following item, about the ideas and the structure of the text above.
EASA is thought to make aviation safety rules for all.
Provas
Questão presente nas seguintes provas
Julgue o item que se segue, acerca da gestão da qualidade.
Custos de prevenção são os custos incorridos por uma empresa em seus esforços para corrigir falhas na produção.
Provas
Questão presente nas seguintes provas
Aviation safety regulation
within a European framework
within a European framework
The role of the CAA’s Safety Regulation Group is to develop our UK world-class aviation safety environment, in partnership with industry, by driving continuous improvements in aviation safety in the UK and, in partnership with the European Aviation Safety Agency (EASA), across Europe.
The European Community established EASA in 2003 with the legal competence to be the rulemaking and standard setting organisation for all aviation safety regulation on behalf of its member states. The agency is now actively undertaking the tasks of aircraft and product certification, and it has responsibility for the rules related to the design and maintenance of aircraft products and parts, plus setting standards for those organisations involved in design, production and maintenance of these products and parts. Arrangements for further expansion of the Agency’s rulemaking role are advancing apace and the detailed Implementing Rules for aircraft operations and flight crew licensing are expected to be completed during 2009. Similarly, work has begun on developing draft (high level) Essential Requirements to cover air traffic management and aerodrome activities, and this is expected to be the third and final major phase of the transition to a coherent European rulemaking body for aviation safety regulation.
Internet: <www.caa.co.uk> (adapted).
Judge the following item, about the ideas and the structure of the text above.
EASA was set up in the early 2000s.
Provas
Questão presente nas seguintes provas
Cadernos
Caderno Container